SHIPPING POLICY
- The cost of shipping is $3 to the 48 contiguous states, $5 to Hawaii and Alaska, $7 to Canada and everywhere else.
- The orders will typically arrive within about 5 - 7 business days for domestic customers.
International delivery times vary and international customers are responsible for any additional taxes once shipped.
- The delivery times might be longer than usual because of COVID-19.
- You may cancel an order at anytime prior to shipment starts.
RETURN POLICY
- Email Altunedrums@gmail.com first for returns and refunds.
- If you consider refunds or returns, the products must be returned within 30 days of original order date with your order number. Returns made beyond this time limit will be refused and mailed back to the shipping address of the original order.
- Buyer is responsible for return shipping, including return shipping expense.
- All returned items must be undamaged and in its original condition.
- To cancel an order, please email Altunedrums@gmail.com as soon as possible. If your order has not yet shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them at our warehouse.
- All refund recipients will receive an email confirmation for their records.
PAYMENT METHOD
- We accept Paypal and major credit cards, such as Visa, Mastercard, American Express, and etc.
- Your credit card will be charged when you place your order.
If we are not able to fulfill your order for reasons your credit card will be refunded.
- Cash, Direct deposit or check is not available.
WHOLESALE INQUIRIES
We always welcome everyone who wants to be a partner with us. Please email Altunedrums@gmail.com.
We will contact you as soon as possible with detailed information.